Compliance.

Ensure your account is ready to go live!

Catalogue compliance.

Compliance setup.

In order for your products to be listed in different countries, they must be compliant with rules and regulations regarding product safety, quality and packaging standards.

You must also be able to provide varying forms of information and documentation which show that you are permitted to sell the items that you wish to stock in the countries that you set up shipping costs for, and it affects products that you manufacture yourself or purchase through a third-party distributor.

Compliance documentation will be requested during the integration process and the majority of the information can be uploaded to Retailer Portal.

The 3 types of catalogue compliance.

EPR.

The submission of product tax and registration numbers for display in France, Germany and Ireland.

Restricted categories.

The submission of documentation which confirms that retailers are licensed to sell prohibited items.

GPSR.

The submission of contact details and safety information for product display within certain countries.

EPR.

What is it?

Extended Producer Responsibility (EPR) requires retailers to submit tax and registration numbers for product listing in some countries.

This allows Fruugo to confirm the validity of your products in relation to environmental and waste disposal policies.

When does it apply?

This is a mandatory requirement when France, Germany and/or Ireland have been set up as shipping countries within Shipping Manager in Retailer Portal.

All other countries are excluded from requiring EPR information.

What is required?

Requirements for countries:

France - Unique Identification Number (UIN), Tax Number

Germany - LUCID ID, Tax Number

Ireland - Registration ID

How is it submitted?

EPR information for France, Germany and/or Ireland is submitted through the Compliance module in Retailer Portal.

Your products will proceed to go live in those countries upon launch if the submissions are approved internally.

Restricted categories.

What is it?

Products within your catalogue may require further evidence of their safety and authenticity before being published on the Fruugo website.

Submissions will allow Fruugo to determine if products comply with copyright law and suitability for the platform.

When does it apply?

This affects some of the Fruugo categories, and any of your products that are mapped to them will require documentation.

Some examples include baby carriers, vitamins & supplements, science & exploration sets, work safety protective gear, etc.

What is required?

Types of accepted documents:

Purchase invoice from distributor

Product packaging images

Declaration of Conformity (DoC)

Third-party product safety certificate

Registration or validation document

Technical product safety file

How is it submitted?

During data checks, you will be sent an email that requests documentation to be uploaded for any affected categories.

The documents will be accessed internally and you will be notified if the products are approved to go live or not.

GPSR.

What is it?

General Product Safety Regulation (GPSR) aims to ensure non-food products meet safety regulations.

The affected products will require safety information to be submitted, and you must also provide contact information for an EU representative.

When does it apply?

Contact and safety information are mandatory when shipping costs are setup in Retailer Portal for EU countries, Ireland, Norway and/or Switzerland.

All non-EU countries, including the United Kingdom and Russia, are exempt.

Some product categories will require safety information to go live in the applicable countries.

What is required?

GPSR contact requirements:

Brand/manufacturer name and contact details

EU Responsible Person name and contact details

GPSR safety requirements:
 
Mandatory - Safety Warnings, CE Mark, Ingredients

Optional - Serial Number, Manufacturer Part Number, Model Number, Batch Number, Safety Attestation

How is it submitted?

Contact information will be uploaded to the Compliance module in Retailer Portal.

Safety information can either be uploaded to the Compliance module in Retailer Portal or be provided for the affected SKUs in your product data.

You will be information is any submissions are missing or invalid.

Any SKUs without GPSR information will not go live in the applicable countries.

Ready to start selling?

Launch your global sales today with zero listing fees.

Zero listing fees are charged by Fruugo. Integration partners or other third-party services may have their own fees.