Order Management

Within the Fruugo Merchant Centre, the order management tool allows you to manage your orders in a quick and efficient way with seamless integration between your systems and ours. The merchant centre also allows you to view and amend your account details as well as create a series of reports to keep track of your account.

The Fruugo Order API is an interface for retailers to process Fruugo orders within their own system. The main functionality will allow you to download Fruugo orders into your own back office, and then send order updates (confirm, ship, cancel and return) automatically back to Fruugo. You will find full documentation of our Order API on the Retailer Support portal.

Fruugo packing slips are supplied pre-filled as a receipt for the customer to be included with every order package. The invoice / packing lists are translated into the customer’s own language and show all the order information in the currency they paid in. It also includes return instructions and a return form. You can download the packing slips from the Merchant Centre or via the Order API.