The ins and outs of selling on Fruugo

Order Management

There are two ways to manage orders on Fruugo, either via our Merchant Centre or alternatively through our Order API interface to provide an automated experience managing orders in your own system.

Some of our partners have Order API pre-built as part of the integration. Why not check out these on our Partners Page.

Fruugo Merchant Centre

Within the Fruugo Merchant Centre, the order management tool allows you to manage your orders in a quick and efficient way with seamless integration between your systems and ours. The merchant centre also allows you to view and amend your account details as well as create a series of reports to keep track of your account.

Fruugo Order API

The Fruugo Order API is an interface for retailers to process Fruugo orders within their own system. The main functionality will allow you to download Fruugo orders into your own back office, and then send order updates (confirm, ship, cancel and return) automatically back to Fruugo.

In order to retrieve order information using the Fruugo Order API, you will be required to build the code / script to request information from our published URLs and process the returned XML for your system.

Packing Information

Fruugo packing slips are supplied pre-filled as a receipt for the customer to be included with every order package. The invoice / packing lists are translated into the customer's own language and show all the order information in the currency they paid in. It also includes return instructions and a return form.

There's a great team behind Fruugo. They are extremely friendly and supportive, and queries are dealt with professionally and efficiently. Fruugo order volumes have also been consistently high, making the whole process an extremely positive experience for us. Ethan - Chief

Tribal Sensation (Switzerland)

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