The ins and outs of selling on Fruugo

Order Payments

The shopper pays us directly the moment the order is placed and for this reason it is essential that your product feed is up-to-date, products are in-stock and orders are shipped within 24 hours (unless a lead time or restock date is provided in your product feed which will be then communicated on the product page). We offer shoppers various local payment methods for example iDEAL in the Netherlands, Sofort in Germany, KBC and Belfius in Belgium.

Fraud Checks

We use Ingenico payment services, who provide a comprehensive fraud detection service. All orders are screened through their comprehensive checklist of fraud indicators so you are not responsible for any fraud related chargebacks that may not have been detected by our systems.

Billing & Retailer Payments

Payments are made to you on a weekly basis, processed at the beginning of each working week, approximately 3 weeks in arrears. This is calculated from the date you ship the order as we must allow the 14 day cooling off / returns period to expire before passing the payment to you.

You are paid in the currency of the country that your company is registered in using your international bank details.

Invoices are sent electronically so please ensure you provide an accurate accounts email.

Payment Methods

  • visa
  • master card
  • maestro
  • paypal
  • american express
  • bancontact mister cash
  • sofort uberweisung.de
  • giropay
  • cbc
  • kbc
  • belfius
  • ideal
  • ing home pay